Join our Team

• Provide high level lived expertise and project management to lead strategy and program development
• Permanent role | Full time
• Burnley Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Lived Experience organisational function works within Mind’s support hub and drives the implementation of mental health system reforms and service innovations informed by lived expertise, intersectionality, human rights and social justice.

We are seeking a knowledgeable, compassionate Manager, Family and Carer Strategy and Program Development for a permanent, fulltime in the Burnley area. You will provide high level lived expertise and project management to lead strategy and program development across family and carer-centred programs.

Key responsibilities

• Draw from lived expertise approaches to inform and drive the delivery of lived experience led innovation projects.
• Review family and carer programs and alignment with evidence and best practice approaches to identify areas for strategic development.
• Ensure the development of conditions that support families, carers and supporters across diverse communities to have a voice and influence in decision making.
• Oversee and ensure strong systems of reporting and accountability are in place throughout strategic projects to keep project partners, contractors, and other stakeholders informed and connected.

What you’ll bring

• Completion of Intentional Peer Support Core and/ or Advanced Training.
• Tertiary qualifications (minimum Certificate IV) in Community Engagement, Mental Health, Peer Work, Health Policy, Project Management, or health related field as designated by Mind. Or, demonstrated ability to apply lived expertise in leadership.
• Has a Lived experience as a family, carer or supporter of someone experiencing mental illness and/or distressand understanding of, and ability and willingness to, contribute this Lived Expertise in working towards greater organisational impact.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular Practice Development sessions and coaching with your supervisor

Interested?

To apply visit Mind Careers - reference number 497956. Online applications must be submitted by 11pm Sunday 13 July 2025. Please contact the person below for more information.

Carolynne White – Executive Director, Lived Experience
carolynne.white@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

Position Description

 PD Family Carer Strategy and Program Development Manager 20250709.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.