Join our Team

• Use lived expertise to lead the operational development for lived experience led services
• Fixed term 12 month role | Full time
• Burnley Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Lived Experience organisational function drives the implementation of lived experienced, human rights, social justice and intersectionality informed reforms to the mental health system.  

We are seeking a self-motivated, compassionate Lived Experience Operational Development Lead for a 12 month fixed term, fulltime opportunity in the Burnley area. You will use lived expertise to lead the operational development for lived experience led services. This role will support the establishment of new Lived Experience Led services, embed best practice approaches and collaborate with key stakeholders.

Key responsibilities

• Demonstrate knowledge and abilities gained from one’s own lived/living experiences and collective impacts.
• Apply extensive operational knowledge and best practice methodologies in supporting Lived Experience service establishment, development and continuous improvement across Lived Experience Led Services.
• Identify and address gaps and opportunities in Mind’s policies, procedures and governance processes to ensure the LE led services, projects and tasks are delivered within the expected principles and requirements including national standards and legislative requirements.
• Contribute to the governance, compliance and continuity activities.

What you’ll bring

• Completion of Intentional Peer Support Core and/ or Advanced Training, or Certificate IV in Mental Health Peer Work.
• Have a lived/living experience of mental distress and recovery and understanding of, and ability and willingness to, contribute this Lived Expertise in working towards greater organisational impact.
• Demonstrated operational management experience.
• Strong track record of leading projects at program, organisation or community level.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.

Interested?

To apply visit Mind Careers - reference number 498139. Online applications must be submitted by 11pm Thursday 14 August 2025. Please contact the person below for more information.

Doyle Barrow – Senior Lived Experience Project Manager
Doyle.Barrow@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

Position Description

 PD Lived Experience Operational Development Lead (LE) 20250811.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.