Join our Team
Lead Practitioner / Family Engagement Worker (Internal Applicants Only)
- Mediate, advocate and work collaboratively with a team to enable the best outcomes for clients and ensure families and carers are included
- Internal opportunity | Permanent Part time working 22.8 hours/week
- Step Up Step Down | Mackay Location
About the role
The Sub-Acute, short stay Step-Up Step-Down (SUSD) service supports clients with psychosocial disability to transition from an acute hospital setting or prevents hospital admissions by providing extra support to those entering directly from the community. The Adult Step Up Step Down service (ASUSD) is a residential program providing short term, intensive treatment up to 28 days to clients aged between 25-65 years living with mental health.
We are seeking a compassionate Lead Practitioner / Family Engagement Worker for a permanent part time (22.8 hours per week) opportunity in the Mackay area. You will welcome, support and involve families and carers in service delivery, provide information and advice, offer meaningful referrals to external providers and work alongside clinical partners to ensure an integrated, individualised service response.
Key responsibilities
- Work with the Service Manager, Team Leader, stakeholders, service providers, clients, families and carers to understand current family engagement and identify opportunities for participation and partnership development.
- Advocate for families and carers in supporting for an effective coordinated transition from residential care back into the community.
- Work with the team to identify and overcome barriers to engagement/motivation in families and carers.
- Support family and carer roles through understanding their concerns and the provision of information, education and referrals.
- Make linkages and build relationships and referral pathways to maintain or create a range of local supports for clients that facilitate them living the life of their choosing in their own community.
What you’ll bring
- Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind.
- Able to provide a record of Vaccination Preventable Diseases or able to obtain vaccinations against Measles, Mumps, Rubella, Chicken Pox, Whooping Cough, Hepatitis B or other diseases as required by our Partnership with QLD Health.
- Proven experience in Community Services, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is required.
- Previous experience in family engagement work and co-design approaches.
- A track record in successful relationship development, stakeholder management and strategic partnerships.
Interested?
Please find below the position description for your review.
Online applications must be submitted by 11pm Thursday 20th March 2025. Please contact the person below if you require more information.
Gayle Clifford, Service Manager
Gayle.Clifford@mindaustralia.org.au
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au
Please note this role is open for Mind Australia employees only so do not share this information with external parties.
The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.
PD Community Mental Health Practitioner - Lead Practitioner - Family Engagement (ASUSD) 20230130.pdf
