Care Coordinator
- Use your expertise to coordinate care and support recovery for people living with mental ill health
- Fixed-term, part-time position to 30 June 2028 (34.2 hours per week)
- Warrnambool Location
Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.
Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.
About the role
The Care Coordinator will provide non-clinical care and practical psychosocial support to service users, families, and carers, helping clients navigate services, maintain continuity of care, and achieve their recovery goals. Operating within the Multidisciplinary Service Team (MDT) funded by the Western Victoria Primary Health Network (WVPHN), the role will support communities across Warrnambool, Camperdown, Portland, and Hamilton.
We are seeking a passionate, self-motivated Care Coordinator for a fixed term, part time contract (30.2 hours per week) opportunity to work with a dynamic team in the Warrnambool area. You will be responsible for providing practical psychosocial support and care coordination, helping clients recover, navigate services, strengthen community connections, and live the life they choose.
Key responsibilities
- Provide recovery-focused, non-clinical care to clients following a suicide attempt or crisis.
- Support clients to navigate community, clinical, and social services.
- Maintain continuity of care and coordinate with multidisciplinary teams.
- Facilitate referrals and provide practical psychosocial support tailored to individual needs.
- Support families and carers through education, guidance, and advocacy.
- Build relationships with local service providers, healthcare partners, government agencies, and community organisations.
- Actively participate in team meetings, case reviews, and reflective practice.
- Travel across Warrnambool, Camperdown, Portland, and Hamilton as required.
What you’ll bring
- Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy, or other health-related field.
- Experience working with people with mental health issues, suicidal ideations and attempt, complex needs and with families and carers.
- Demonstrated understanding of the Community Services sector and ability to build strong relationships with service providers and key stakeholders.
- Proven capability to work autonomously and as part of a person-centred team.
Benefits
- Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
- Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
- Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
- Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
- Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
Interested?
To apply visit Mind Careers - reference number 500767. Online applications must be submitted by 11pm Wednesday 11 November 2026 (to be updated). We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.
Jennifer Shanley– Service Manager
Jen.Shanley@mindaustralia.org.au
Position Description
The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au
