Join our Team

Lead a multidisciplinary team delivering innovative, recovery-oriented mental health services within a newly established Medicare Mental Health Centre 

• Permanent, full-time | Monday to Friday
• Base salary from $120,000 + Super + Benefits
• Relocation assistance available for the successful candidate
• Cairns Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are seeking an experienced, values-driven Centre Manager to lead the Cairns Medicare Mental Health Centre. In this key leadership role, you will oversee all aspects of service delivery within a newly established mental health service, ensuring high-quality, recovery-oriented and trauma-informed support for people experiencing distress or crisis. You will provide leadership across service performance, workforce capability, clinical governance, stakeholder engagement and financial management.

Leading a multidisciplinary team, you will play a key role in embedding Mind’s Model of Recovery-Oriented Practice, fostering a culture that values lived and living experience, collaboration and continuous improvement.

You will also support service establishment, strengthen local partnerships, and help deliver integrated and accessible mental health services for the Cairns community.

About the service

The Cairns Medicare Mental Health Centre, delivered in partnership with Cairns and Hinterland Hospital and Health Service, provides a welcoming, low-stigma and safe space for people experiencing distress or crisis. Offering clinical and non-clinical support, the centre provides an alternative to hospital emergency departments and helps people access early intervention and ongoing supports, including AOD, housing, and social services.

Key responsibilities

• Lead and manage a multidisciplinary team delivering recovery-oriented and trauma-informed services
• Oversee day-to-day operations including service delivery, rostering, recruitment, and risk management
• Provide leadership, supervision, coaching, and professional development to build team capability and culture
• Ensure high-quality clinical governance, compliance, and service fidelity
• Manage budgets, KPIs, reporting, and service performance outcomes
• Build and maintain strong partnerships with clinical partners, community organisations, and government stakeholders

What you’ll bring

• Tertiary qualifications in Mental Health, Psychology, Social Work, Occupational Therapy, or other health-related field (required)
• Postgraduate qualifications in a relevant field (highly desirable)
• Demonstrated leadership experience in complex, newly established, or multidisciplinary services
• Strong experience in mental health, AOD, community services or related sectors
• Proven ability to manage service performance, budgets, and operational delivery
• Strong understanding of trauma-informed and recovery-oriented practice, including lived/living experience workforce models
• Excellent stakeholder engagement, communication, and ability to lead teams in complex, fast-paced environments

Benefits

• Access to generous not-for-profit salary packaging (up to $15,899 p.a.) to increase your take-home pay
• Option to access Meal and Entertainment allowance up to $2,650 p.a.
• Generous leave entitlements, including 5 weeks paid parental leave, 17.5% annual leave loading, and 6 Manager Days Off per annum (full-time employees)
• Fitness Passport access for you and your family
• Ongoing professional development and career growth opportunities

Interested?

To apply visit Mind Careers - reference number 499695. Online applications must be submitted by 11pm Friday 19 June 2026. Please contact the person below for more information.

Megan McDonald, General Manager – Queensland Operations

megan.mcdonald@mindaustralia.org.au

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email hr@mindaustralia.org.au

Position Description

 PD Centre Manager - CMMHC - 20260515.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.