• Drive strategic communications and engagement initiatives that strengthen reputation and amplify impact
• Permanent role | Full time
• WFH & Burnley Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Marketing, Communications and Engagement (MCE) team drives brand awareness, stakeholder engagement and organisational impact through strategic communications and marketing. The team leads organisational communications, advocacy, media relations and consumer engagement, while also delivering marketing initiatives, brand management, events, fundraising and promotional campaigns.

We are seeking a committed Communications & Engagement Manager for a permanent, fulltime opportunity. You will lead strategic communications that strengthen Mind’s reputation and position the organisation as a trusted voice in mental health, build reputation, trust and engagement across key external and internal audiences and communities.

Key responsibilities

• Collaborate with other MCE managers to develop, implement and evaluate the organisation’s strategic communications and engagement plan, aligned with its strategic plan and organisational priorities.
• Develop and manage communications and content that support the organisation’s mission, values, priorities and impact, including statements, reports, speeches and talking points for various audiences.
• Monitor and contribute to the national conversation and mental health policy agenda, assessing opportunities to highlight Mind, its work and the people it supports.
• Develop and implement media and social media plans aligned with the organisational communications and engagement strategy.
• Lead & manage the communications & customer service (Mind Connect) teams.

What you’ll bring

• Tertiary qualifications in Communications, Journalism, Public Relations or other relevant qualification as designated by Mind, and/or equivalent experience.
• Demonstrated experience in strategic communications and internal communications leadership.
• Proven expertise in media liaison, strategy and advocacy.
• Strong people leadership skills with experience developing and managing teams.

Interested?

To apply visit Mind Careers - reference number 500764. Online applications must be submitted by 11pm Thursday 30 October 2026. Please contact the person below for more information.

Siobhan McCann - Senior Manager, Marketing & Communications
Siobhan.Mccann@mindaustralia.org.au

Emily Harms - Acting Senior Manager, Marketing & Communications

Emily.Harms@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

Position Description

 PD Communications and Engagement Manager (Marketing Comms) 20261023.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.