Join our Team

• Provide young people with mental ill health holistic supports to achieve wellbeing goals and enjoy a positive future
• Permanent, Part Time (30.4 hours per week)
• Greensborough + Plenty Valley Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds

About the role

The headspace service, delivered in partnership with the National Youth Mental Health Foundation, provides early intervention mental health services to 12–25-year-olds in youth friendly spaces. headspace aims to improve access to healthcare and service networks to ensure better care co-ordination by identifying mental ill health earlier, encouraging young people and their families and carers to seek help and support, and providing evidence-based clinical supports. Young people are supported at a crucial time in their lives to get back on track and strengthen their ability to manage their mental health, physical and sexual health concerns, alcohol and other drug (AOD) issues, social and economic needs, and vocational and educational goals through online and phone counselling, information and resources, pathways to work and study, family and carer events, and in-reach services.

We are seeking a highly motivated, compassionate Community Mental Health Practitioner - Intake & Assessment Practitioner Permanent, Part-Time opportunity to work in the Greensborough  + Plenty Valley area. You will effectively engage, screen, assess, refer, provide brief interventions and coordinate care for young people aged 12-25 years that self-refer or are referred to headspace Greensborough. In this role you will build a positive rapport with a wide range of young people, develop community networks and strengthen social connections.

Key responsibilities

• Deliver exceptional customer service providing information and advice as required while promoting the work of headspace/Mind Australia.
• Use counselling principles and practices, as appropriate, throughout engagement to establish the needs of the enquirer.
• Communicate effectively with relevant service/clinician to ensure seamless assessment of need and service provision.
• Support young people to manage mental and physical health, remain in the community, promote their wellbeing and enjoy a positive life through a staged approach to recovery.
• Undertake effective assessment of young people including thorough risk assessment and management, and safety planning.
• Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to client’s recovery goals.

What you’ll bring

• Tertiary qualifications Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind.
• Expertise in working with young people with mental health issues, complex needs and interacting with families and carers.
• Proven capability to implement therapeutic, recovery-oriented frameworks and practices including risk mitigation, trauma informed care and family inclusive practice.
• Ability to deliver person-centred support coordination services in line with client’s defined goals and aspirations.
• Demonstrated understanding of the Community Services sector and ability to build strong relationships with service providers, clinical teams and key stakeholders.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular Practice Development sessions and coaching with your supervisor.

Interested?

To apply visit Mind Careers - reference number 498772. Online applications must be submitted by 11pm Sunday 14 December 2025. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Jacqueline Thompson Bennetts, Service Manager

Jacqueline.ThompsonBennetts@mindaustralia.org.au   

Position Description

 PD Community Mental Health Practitioner - Intake & Assessment (Headspace Greensborough) 20230628.pdf

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening.