Join our Team

• Supports guests to move through a lived‑experience residential service by leading the team to ensure transitions are timely, well‑planned, and connected
• Fixed term 12 month role | Full time
• Geelong Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Lived Experience Residential Service will provide free short-term support in a home-like setting for people experiencing mental health crisis and distress. This innovative trial service is designed and run by a highly experienced and skilled peer workforce.

Lived Experience Residential Service will offer up to eight beds for anyone aged 18 and over experiencing high levels of distress

We are seeking a compassionate Lived Experience – Pathways Coordinator for a 12 month fixed term, fulltime opportunity in the Geelong area. You will support the service to ensure guests move confidently and smoothly through our short-stay lived experience residential service. As a senior member of the leadership team, within a short-stay residential setting, the Pathways Coordinator plays a critical role in overseeing that the team are working toward transitions that are timely, well-planned, and linked to meaningful ongoing supports alongside the guest.

Key responsibilities

• Demonstrate knowledge and abilities gained from both an individuals lived/living experiences, collective impacts and Lived Expertise, and be able to support the development of these approaches across the reach of Mind’s work
• Walk alongside the team to support people during their transition, ensuring that even in the moments where a person is experiencing deep distress our team continue to be honest, and open, holding connection and relationship at the heart of all interactions
• Ensure all decisions are made with collective knowledge and input and that of the person you are supporting
• Assist the person with system navigation and linkages to community agencies or support systems that will assist them to address life impacts and barriers to full social, educational and employment participation, as required.
• Be open and clear about your limits and the limits of our service within relationships (boundaries) and create space for the people you are working with to express their own limits

What you’ll bring

• Completion of Intentional Peer Support Core and/ or Advanced Training, and/ or Social and Emotional Wellbeing Framework is desired.
• Certificate IV in Mental Health Peer Work, is desirable but not required
• Has a lived/living experience of mental distress and recovery and understanding of, and ability and willingness to, contribute this Lived Expertise in working towards greater organisational impact.
• Experience, expertise and/or desire in working directly with people with mental health issues, and their families and carers.
• Experience and/or commitment in providing empathic person-centred relational support, while recognising positionality, relative power and privilege.

What we offer as an organisation working to provide culturally responsive and competent working environment:

• Willingness to be with and listen to feedback from the workforce and communities with the intention of taking accountability
• Undertaking relationship building across Geelong region with culturally relevant organisations and Elders with the intention of providing culturally safe and responsive services
• Ongoing development of a Reconciliation Action Plan
• Ongoing advocacy to develop more Aboriginal and Torres Strait Islander roles
• Cultural leave
• Flexibility to adapt to challenges related to when cultural obligations intersect with the obligations of the service and role (gender, sexuality, religious/spiritual beliefs, language spoken, cultural and family contexts)
• Ongoing development of mentorship programs to support the development of culturally relevant practice
• Working towards developing an organisation wide intersectionality lens

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including, 17.5% annual leave loading
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.

Interested?

To apply visit Mind Careers - reference number 499253. Online applications must be submitted by 11pm Thursday 19 March 2026. Please contact the person below for more information.

Rana Te Huia – Service Establishment Manager
rana.tehuia@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

Position Description

 PD - Lived Experience Led Pathways Coordinator (LERS Geelong) 20260306.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.