Join our Team

• Utilise your learning from lived / living experience to walk alongside service users
• Enjoy great leave, wellbeing support and fitness perks for you and family
• Full Time, 38 hours per / week | Early Psychosis Psychosocial Support | Mackay location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the Service

The service is designed for young people aged 12 to 25 years experiencing or having recently experienced a first episode of psychosis. The service works in collaboration with clinical specialist services delivering through a variety of methods, both in reach and outreach within the community.

About the role

We are seeking a reliable, approachable and lived-experience informed Peer Practitioner for a permanent, fulltime (38 hours per week) opportunity in the Mackay area. You will place the service user at the centre of their journey, working to understand and identify their story, identifying how they would like to move towards what Is possible by focusing on relational care.

Key responsibilities

• Work alongside people to support them to return to a place of residence and a meaningful life through utilising Intentional Peer Support approach to relationships
• Assist the person with system navigation and linkages to community agencies or support systems that will assist them to address life impacts and barriers to full social, educational and employment participation, as required
• Utilise your Lived Expertise to promote an inclusive, affirming and destigmatising culture that values lived experience and the active inclusion of service users, carers, and families in the work we do
• Continue to reflect on your personal lived experience and the broader Lived Expertise knowledge base and how you use this in your practice

What you’ll bring

• Completion of Intentional Peer Support Core and/ or Advanced Training, or Certificate IV in Mental Health Peer Work, is desirable but not required
• Tertiary qualifications (minimum Certificate IV) are required in Mental Health, Peer Work, Alcohol and Other Drugs (AOD) or other health related field as designated by Mind
• Able to provide a record of Vaccination Preventable Diseases or able to obtain vaccinations against Measles, Mumps, Rubella, Chicken Pox, Whooping Cough, Hepatitis B or other diseases as required by our Partnership with QLD Health
• Ability to share learnings from your personal story in an appropriate and purposeful manner to support, empower, speak about the times of hopelessness and the importance of hope, and support the recovery of clients
• Experience and/or commitment in providing empathic person-centred relational support, while recognising positionality, relative power and privilege

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular Practice Development sessions and coaching with your supervisor

Interested?

To apply visit Mind Careers - reference number 499427. Online applications must be submitted by 11pm Thursday 14th May 2026. Please contact the person below for more information.

Tracey Hocking, General Manager – Complex Care National Services
Tracey.Hocking@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

Position Description

 PD Peer Practitioner (EPPS) - 20260423 (LE approved).pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.