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Peer Practitioner

  • 499117
  • Shepparton
  • Care Coordination
  • Lived Experience
  • Mental Health
  • Support Coordinator

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  • Fixed term full time
  • Closing at: Mar 12 2026 - 23:55 AEDT
  • Closing on: Mar 12 2026
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  • Provide IPS informed, person-centred wellbeing services to individuals experiencing psychological distress
  • Full Time, Fixed Term role until 30 June 2027 | Monday – Friday
  • Base salary from $76,372 + Super 12% & Benefits
  • Greater Shepparton Location  

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

 

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion. 

 

About the role

Distress Support Service (DSS) is a community-based, early intervention program designed to provide immediate, compassionate support to people experiencing psychological distress. It responds to national and state-level mental health reform priorities, including recommendations from the National Suicide Prevention Adviser, the Royal Commission into Victoria’s Mental Health System, and the Productivity Commission’s Mental Health Inquiry. 

We are seeking a passionate and experienced Peer Practitioner for a Full Time, Fixed Term opportunity (until June 2027) to join a new wellbeing support service in the Greater Shepparton area. Using your lived experience of mental health challenges, you will provide short-term, relational support to service users. This role will work within a team of Peer Practitioners and specialist support workers, offering flexible connections including telehealth, outreach, and on-site support over a 2–3 week period.

 

Key responsibilities

  • Connect with people experiencing distress within 1-business day from initial connection to the DSS service via the Community Engagement Point.
  • Assist the person with system navigation and linkages to community agencies or support systems that will assist them to address life impacts and barriers to full social, educational and employment participation, as required.
  • Be grounded in the discipline of Lived Expertise, drawing from your own lived experience, informed by a commitment to social change, human rights, dignity and choice to shape the delivery of their work and that of Mind.
  • Utilise your Lived Expertise to promote an inclusive, affirming and destigmatising culture that values lived experience and the active inclusion of service users, carers, and families in the work we do. 
  • Work in alignment with relevant workplace governance, policy and practice structures whilst holding the tension and practice of relational safety as key to your work.

 

What you’ll bring

  • Completion of Intentional Peer Support Core and/ or Advanced Training and/or Certificate IV in Mental Health Peer Work is desirable but not required.
  • A willingness to complete Intentional Peer Support training where this has not been undertaken.
  • Have a lived/living experience of psychological distress and/or substance use challenges and recovery, and understanding of, and ability and willingness to, contribute this Lived Expertise in working towards greater organisational impact.
  • Experience using lived experience in a dedicated Peer role is strongly desirable.
  • Experience or commitment to working directly with people with mental health challenges and their families/carers.
  • Understands/working towards understanding the impacts of mutually reinforcing systems of discrimination and marginalisation that oppress people based on their intersectional identities and take a trauma-responsive, do no harm approach.

 

Benefits

  • Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
  • Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
  • Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
  • Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
  • Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
  • Workplace Banking Portal that provides convenient access to a range of banking and lifestyle benefits offered through Mind’s CommBank programs.
  • Professional development through regular Practice Development sessions and coaching with your supervisor.

 

Interested?

To apply visit Mind Careers - reference number 499117. Online applications must be submitted by 11pm Thursday 12 March 2026. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Tarsha Lee, Service Manager - Havens and DSS

Tarsha.Lee@mindaustralia.org.au

 

Position Description

Download File PD Peer Practitioner (DBS) 20260224.pdf

 

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

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