Join our Team

• Lead and inspire a team to provide recovery-oriented support, empowering people facing mental health challenges to achieve their wellbeing goals and independent living
• Internal Opportunity 
• Fixed-term, part-time (32 hours/week) until 30 June 2026
• Adult Step Up Step Down (ASUSD) | Bundaberg Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

About the role

We are seeking a Team Leader to join the Adult Step-Up Step-Down residential service in Bundaberg. In this fixed-term, part-time role, you will provide practice leadership and operational oversight to deliver high-quality, recovery-oriented support to people living with a psychosocial disability. You will coach and mentor staff, foster a supportive team culture, and collaborate with clinical and community services to help people achieve their recovery goals.

 Key responsibilities

• Lead, coach, and support a dedicated team to deliver high-quality, recovery-oriented support aligned with Mind’s Model of Recovery Oriented Practice.
• Provide direct, person-centred support to people, enabling them to develop independent living skills and transition back to the community through a staged recovery approach.
• Act as the practice lead, providing staff with supervision, mentoring, and coaching, while modelling effective support to people, families, and carers.
• Oversee daily service operations including administration, rostering, handovers, incident management, and monitoring of budget and compliance requirements.
• Facilitate group programs that promote life skills, wellbeing, and social connection, using co-production and recovery principles.
• Build and maintain strong partnerships with clinical services and community organisations to ensure a coordinated, integrated response to people’s recovery goals.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, or other health-related field.
• Demonstrated experience supporting people with mental health challenges and complex needs, with the ability to lead teams using recovery-oriented, trauma-informed, and family-inclusive practices.
• Hold a current First Aid and CPR certification.
• Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

Interested?

Please review the attached position description for further information.

 PD Team Leader (ASUSD) 20240204.pdf

Online applications must be submitted by 11pm Friday 17 April 2026. Please contact the person below if you require more information.

Gayle Anderson, Service Manager – Bundaberg Step Up Step Down

Gayle.AAnderson@mindaustralia.org.au

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email hr@mindaustralia.org.au

Please note this opportunity is open to Mind Australia employees only and should not be shared externally.

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check