• Lead, coach and inspire a team to deliver high-quality, recovery-oriented support, empowering people to achieve their recovery goals, build independence and live meaningful lives.
• Fixed-term, part-time role 30.4 hours/week role until 31 December 2027 
• Salary from $115,339 (pro-rata) + Super & Benefits
• Bundaberg Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are seeking a Team Leader to join the Adult Step-Up Step-Down (ASUSD) residential service in Bundaberg. In this fixed-term, part-time role, you will provide practice leadership and day-to-day operational oversight, supporting a dedicated team to deliver high-quality, recovery-oriented services to people living with psychosocial disability. You will coach and mentor staff, provide practice supervision, model effective person-centred practice and work closely with clinical and community partners to support people to achieve their recovery goals.

About the service

The Adult Step-Up Step-Down (ASUSD) is a short-term residential service providing support for up to 28 days to adults aged 25–65 years living with psychosocial disability. Delivered in partnership with Queensland hospital networks and the local health service, the service supports people to transition from hospital or prevent hospital admission through additional support in a residential setting, with 24-hour support to achieve recovery goals, strengthen relationships, build community connections and increase confidence to live safely in the community.

Key responsibilities

• Lead, coach, and support a dedicated team to deliver high-quality, recovery-oriented support aligned with Mind’s Model of Recovery Oriented Practice.
• Provide practice supervision, mentoring and coaching to staff, modelling person-centred, trauma-informed and evidence-informed practice.
• Provide direct support to clients, families and carers, supporting recovery goals, independent living skills and transition to the community.
• Oversee day-to-day service operations, including rostering, handovers, documentation, incidents, risk management, quality and compliance requirements
• Facilitate group programs that promote life skills, wellbeing, and social connection, using co-production and recovery principles.
• Work collaboratively with clinical partners, community services and other stakeholders to support coordinated responses and positive outcomes for clients.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, or other health-related field.
• Demonstrated experience supporting people experiencing mental health challenges and complex needs, with knowledge of recovery-oriented, trauma-informed and family-inclusive practice.
• Proven leadership experience, with the ability to coach, mentor and develop staff and provide effective practice supervision.
• Current First Aid and CPR certification.
• Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

Benefits

• Increase your take-home pay with generous not-for-profit salary packaging of up to $15,899 p.a.
• Option to access Meal and Entertainment allowance up to $2,650 p.a.
• Access a range of employee benefits including our Employee Assistance Program (EAP), Fitness Passport and Workplace Banking with CommBank.
• Ongoing professional development and career growth opportunities.

Interested?

To apply online visit Mind Careers - reference number 500450. Online applications must be submitted by 11pm Thursday 24 September. Please contact the person below for more information.

Tracey Hocking, General Manager, Complex Care National Services

Tracey.Hocking@mindaustralia.org.au

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email hr@mindaustralia.org.au

Position Description

PD Team Leader (ASUSD) 20240204.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.