Join our Team

• Bring hope and empowerment to clients with mental health challenges to achieve recovery goals and independent living
• Casual roles $37.35 - $40.05 per hour + 25% Loading | 24/7 Rotating Roster
• Adult Step-Up Step-Down residential service | Mackay Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are seeking compassionate, self-motivated Community Mental Health Practitioners for casual opportunities at the Adult Step-Up Step-Down residential service in Mackay. In this role, you will provide intensive, person-centred, recovery-oriented support to clients, helping them achieve their wellbeing goals, develop daily living skills, strengthen social connections, enhance community networks, and build confidence to live independently.

Please note: this position requires flexibility to work a 24/7 rotating roster, including night shifts, weekdays, weekends, and sleepovers.

About the service

The Adult Step-Up Step-Down (ASUSD) residential service, delivered in partnership with Mackay Hospital and Health Service, supports adults with a psychosocial disability up to 28 days transitioning from a hospital setting back into the community or to prevent admissions whilst residing in the community. ASUSD works within a recovery focused, clinical treatment framework providing personalised one-on-one support, shared supports and group activities based on client’s strengths and goals as identified in their recovery plan.

Key responsibilities

• Purposefully engage with clients using techniques including: Brief intervention, Motivational interviewing and coaching, Family inclusive practice, Trauma informed practice, Conflict resolution
• Plan and develop group work programs that will assist clients to build their skills, focus on their recovery and work towards transitioning back to their natural community
• Support family and carer roles through understanding their concerns and the provision of information, education and referrals
• Make linkages and build relationships and referral pathways to maintain or create a range of local supports for clients.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
• Hold current First Aid and CPR certifications and perform these duties as required as part of the role.
• Proven experience in working with people with mental health issues, complex needs and interacting with families and carers.
• Proven capability to implement therapeutic, recovery oriented frameworks and practices including risk mitigation, trauma informed care and family inclusive practice.
• Ability to provide a record of vaccination for Vaccine Preventable Diseases or willingness to obtain vaccinations for Measles, Mumps, Rubella, Chickenpox, Whooping Cough, Hepatitis B, or other diseases as required through our partnership with QLD Health.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Professional development through regular supervision sessions.

Interested?

To apply, please submit your application online via the Mind Careers page. Applications must be received by 11pm on Thursday, 26 June 2025. We encourage you to apply as soon as possible, as the advertisement may close early if a suitable candidate is identified. For more information, please contact:

Gayle Clifford - Service Manager, Mackay Step Up Step Down & Crisis Support Space       

Gayle.Clifford@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening.

 PD Community Mental Health Practitioner (ASUSD) 20250429.pdf