Join our Team

• Opportunity to provide strategic technology direction for a leading Mental Health Provider
• Permanent role | Full time
• Hybrid WFH & Burnley Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Information Services vision is to provide reliable, cost effective and secure technologies and support services that enables Mind’s staff to professionally engage with, and support, our clients. The Information Services function provides Executive and Operational Management with technology strategic direction and investment options that underpin the achievement of the Mind Strategic Plan. The operational goals of the Information Services function are to professionally engage with all stakeholders, deliver technology platforms and services that are fit for purpose, cost effective and secure as well as achieve agreed service levels. The Information Services staff will always place a priority on teamwork and customer focus when pursuing these objectives. The Information Services function applies good governance methodologies to everything they do.

We are seeking a dynamic, high-performing Technology Business Partner for a permanent, full-time opportunity in the Burnley area. You will combine strategic engagement with hands-on technical involvement to identify, shape, and deliver fit-for-purpose solutions aligning with IS standards and architecture.

Key responsibilities

• Provide strategic technology direction to leadership and business units, ensuring technology aligns with organisational goals.
• Lead initiatives to improve business processes through digital solutions and technology innovation.
• Act as a trusted technology advisor to stakeholders, understanding business needs and translating them into IT strategies.
• Ensure security, governance, compliance and continuity of information technology services.
• Monitor and evaluate emerging technologies and industry trends in numerous technologies including applications, end user and cloud computing.

What you’ll bring

• Relevant tertiary qualifications in computer science, information technology, business or a related field.
• Minimum 5 years’ experience as a technology business partner, digital transformation, or technology strategy in a corporate or nonprofit setting.
• Experience with enterprise IT systems, such as Azure Cloud, virtualization, database systems, M365 HRIS, Finance, EMR, CRM and forms platforms.
• Strong understanding of technology governance, cybersecurity, and various compliance frameworks.
• Knowledge of cloud computing, data analytics, and emerging technologies such as AI.
• Able to travel to various sites and locations as required (including interstate).

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.

Interested?

To apply visit Mind Careers - reference number 497880. Online applications must be submitted by 11pm Tuesday 15 July 2025. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Blake Kelly – Service Desk Lead

blake.kelly@mindaustralia.org.au

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

Position Description

 PD Information Services - Technology Business Partner (IS) 20250701.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check & NDIS Workers Screening Check.