Join our Team

• Utilise community language by delivering telehealth, one-to-one support, and group work facilitation to support service users
• Permanent, Part Time position (30 hours per week)
• Dandenong Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Mental Health and Wellbeing Local services act as a front door to the mental health service system and provides a continuum of care and support including clinical interventions, wellbeing supports, and therapeutic support through an integrated mental health and alcohol and other drug framework approach.

We are seeking a self-motivated, compassionate Bicultural Worker for a Permanent, Part-Time (30 hours per week) opportunity supporting the Mental Health and Wellbeing Local services in the Dandenong area. As part of a multidisciplinary team, you will deliver high-quality one-to-one individualised support, intake and assessment, outreach support, service navigation and care coordination within an integrated mental health and alcohol and other drugs framework. The role is a will play an integral part in working collaboratively with people seeking to enhance recovery, personal growth and activities of daily living utilising their first language.

Key responsibilities

• Willingness to utilise community language/s in your work with people accessing the Local, community groups, community leaders and other stakeholders.
• Willingness to draw upon your lived experience of migration to Australia from another country and/or being a family member of people who have migrated to Australia and being exposed to dual/multiple cultural influences.
• Support people to understand the Intake Assessment and Referral tool (IAR) and support people to complete this as their next step in accessing the Local services.
• Plan and develop group work programs that will assist people to build their skills, focus on their recovery and work towards transitioning back to their natural community.
• Facilitate, as appropriate, the re-engagement and maintenance of family and carer relationships.
• Make linkages and build relationships and referral pathways to maintain or create a range of local supports for people seeking service that facilitate them living the life of their choosing in their own community.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind.
• Fluency in relevant community languages/s and English.
• Experience and expertise in working directly with people with mental health issues, AOD challenges, complex needs and with their families and carers.
• Excellent interpersonal and communication skills with the ability to consult, negotiate and influence peers, stakeholders and government agencies with diplomacy to achieve effective outcomes.
• Demonstrated knowledge and experience in the application of theoretical approaches, practices and appropriate service responses including family inclusive practice, trauma informed theory, cognitive behavioural therapy, motivational interviewing and harm reduction therapy.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Workplace Banking Portal that provides convenient access to a range of banking and lifestyle benefits offered through Mind’s CommBank program.
• Professional development through regular Practice Development sessions and coaching with your supervisor.

Interested?

To apply visit Mind Careers - reference number 499196. Online applications must be submitted by 11pm Thursday 26 March 2026. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Jay Oduware - Team Leader (Lived Expertise) - Jay.Oduware@mindaustralia.org.au

Michelle Murray – Service Operations Manager - Michelle.Murray@mindaustralia.org.au

Position Description

 Bicultural Worker - Dandenong Local - 20260226.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au