Join our Team

• Act as the first point of contact and work collaboratively with service users, to assist in achieving their wellbeing and recovery goals
• Part Time, Fixed Term (30.4 hours per week until June 2026)
• Dandenong Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Mental Health and Wellbeing Local services act as a front door to the mental health service system and provides a continuum of care and support including clinical interventions, wellbeing supports, and therapeutic support through an integrated mental health and alcohol and other drug framework approach.

We are seeking a self-motivated, empathetic Community Mental Health Practitioners for a Fixed Term, Part Time opportunity (30.4 hours per week until June 2026) to work in the Dandenong area. This position will play an integral part in working collaboratively with consumers to achieve their wellbeing and recovery goals through telehealth, one-to-one support, and group work facilitation to enhance recovery, personal growth and activities of daily living.

Key responsibilities

• Undertake effective screening of people utilising service and work closely with Welcome team members to provide effective support.
• Acts as a conduit to other organisations and services in the context of a customer service mindset.
• Keep accurate and up to date data records within data recording software systems as required.
• Work within a multidisciplinary team in supporting recovery-oriented practice and clinician interventions as well as actively participating in team, case and handover meetings.
• Contribute to a workplace that values lived experience and the inclusion of consumers, carers and families in the work we do.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Counselling, youth work or other mental health related field including Occupational Therapy, Social Worker, Psychology or Psychiatric Nursing or other health related field as designated by Mind.
• Demonstrated skills in working with people and families with mental health and/or contextual challenges including family violence, poverty, homelessness, drug and alcohol, protective issues.

• Demonstrated ability to plan and prioritise to meet customer service delivery requirements.
• A lived experience of mental ill health and recovery or experience caring for a person with mental ill health is desirable.
• Demonstrated experience in documenting client notes, reporting and working with a variety of electronic systems.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Workplace Banking Portal that provides convenient access to a range of banking and lifestyle benefits offered through Mind’s CommBank program.
• Professional development through regular Practice Development sessions and coaching with your supervisor.

Interested?

To apply visit Mind Careers - reference number 498731. Online applications must be submitted by 11pm Monday 8 December 2025. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Jay Oduware – Team Leader (Lived Expertise)
Jay.Oduware@mindaustralia.org.au

Position Description

 PD Intake & Welcome Practitioner - Dandenong Local - 20251126.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au