• Opportunity to support families & carers of those with mental health challenges utilising your own lived expertise
• Permanent, Full -Time role
• Grampians Mental Health & Wellbeing Connect | Ballarat Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Grampians Mental Health and Wellbeing Connect service operates across the Grampians region through a partnership with Ballarat Community Health and Grampians Community Health. Families, carers and supporters seeking information, advice, referral and peer support will be able to access Centre-based services, receive outreach support and support through telephone and other virtual platforms. Staff will have a lived or living experience as a family member, carer or supporter of someone living with mental ill-health and/or substance use challenges and will deliver services utilising a relational recovery approach, trauma informed practice and peer support.

We are seeking a resilient, compassionate Family and Carer Peer Practitioner to join our team in the Ballarat area. You will champion the voice of lived experience, advocate for human rights and provide an alternative to traditional mental health responses through the practice of mutuality.

Key responsibilities

• Demonstrate knowledge and abilities gained from both an individual's Family/Carer lived/living experiences, collective impacts, and Lived Expertise.
• Support your team to understand and deliver services and approaches that are consistent with relational recovery-oriented practice from a peer/Lived Experience perspective.
• Deliver solution-focused, family carer peer-led support either on a one-on-one basis or via facilitation of peer-led groups, where required.
• Provide services through a range of modalities including centre based and outreach, virtual and direct, both individually and in groups, where required.
• Engage with local mental health and alcohol and other drug services, and community-based organisations such as schools and neighbourhood houses, to identify family/carers and provide early support.

What you’ll bring

• Completion of Intentional Peer Support Core and/or Advanced Training, or Certificate IV in Mental Health Peer Work, is desirable but not required.
• Has a lived/living experience as a family member, carer or supporter of someone who is experiencing, or has experienced mental ill-health and/or substance use challenges and understanding of, and ability and willingness to, contribute this Lived Expertise in working towards collective organisational impact.
• Signification experience in using lived experience and Expertise in a dedicated Family/Carer Peer role strongly desirable.
• Experience and/or commitment to learning how to provide empathic person-centred relational support, while starting to recognise positionality, relative power and privilege.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, childcare, car leasing expenses etc.)
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading.
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Workplace Banking Portal that provides convenient access to a range of banking and lifestyle benefits offered through Mind’s CommBank program.
• Professional development through regular Practice Development sessions and coaching with your supervisor.

Interested?

To apply visit Mind Careers - reference number 500632. Online applications must be submitted by 11pm Monday 19 October 2026. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Rael Cartledge – Service Manager
Rael.Cartledge@mindaustralia.org.au

Position Description

 PD - Family and Carer Peer Practitioner (MHW Connect) Grampians 20260408.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au