Housing Services General Manager (Internal Applicants Only)
- Opportunity to lead and Shape the future of psychosocial disability and housing support
- Secondment opportunity - 15 October to 26 February 2027| Full time
- Hybrid – WFH
- Eastern Victoria
Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.
About the role
We are seeking an experienced and high-performing General Manager to lead the transformation of our Housing Services stream. In this pivotal role, you will work closely with the Director of Housing Transformation and Support and the broader leadership team to drive strategic growth and innovation.
You will be responsible for developing and expanding specialist psychosocial disability and wellbeing supports for adultsrequiring support to maintain their housing. This role will oversee the delivery of Mind’s housing services in Victoria, while also supporting the expansion of our services interstate.
The Housing services stream will be crucial in driving growth and sustainable outcomes across the business, including having agility to respond to new opportunities, strategically planning for known opportunities in the pipeline, establishing and strengthening relationships with clinical and partner referrers, housing providers and government agencies. Housing Services will also be responsible for ensuring new services are established and occupancy levels of current residential services are maintained.
Key responsibilities
- Lead the redesign and continuous improvement of housing services, ensuring alignment with NDIS funding models and compliance with quality standards.
- Cultivate a positive, safe, and values-driven workplace culture, empowering teams to deliver on Mind’s mission.
- Oversee service performance, budget achievement, and compliance with systems, policies, and procedures.
- Build and maintain productive relationships with stakeholders, including clients, families, government agencies, and service partners.
- Support lived experience leadership and contribute to a culturally safe and inclusive workforce.
What you’ll bring
- Tertiary degree qualifications in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy, Nursing or other health related field as designated by Mind.
- Post-graduate tertiary degree qualifications in Mental Health, Community Services, Allied Health or Business Management is highly desirable.
- Significant senior leadership experience in community services, mental health, disability, social welfare, housing, healthcare, or government sectors
- Strong knowledge of NDIS, mental health service delivery, and housing with support models.
- Proven ability to lead teams, manage budgets, and drive service improvement.
- Commitment to Mind’s values: integrity, respect, possibility, and co-creation.
Interested?
Online applications must be submitted by 3pm Thursday 17 September 2026. Please contact the person below if you require more information.
Teresa McClelland – Housing Services General Manager
Teresa.McClelland@mindaustralia.org.au
Please note this role is open for Mind Australia employees only so do not share this information with external parties
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au
