Join our Team
Operations Coordinator
- Be the helping hand that keeps our mental health centre thriving
- Access to our discounted workplace health & fitness program + additional leave perks!
- Full Time 38 hours / week until June 2027 | Canterbury location
About One Door
One Door Mental Health has joined the Mind Australia Group, creating one of the largest community-managed mental health networks in the country. One Door Mental Health is a pioneering, purpose-driven service provider dedicated to supporting individuals living with mental illness, along with their families and carers. With over 30 years of experience, our innovative services and community-driven approach create a safe and supportive environment.
About the Service
Medicare Mental Health Centre (MMHC) Canterbury is an adult mental health centre offering a welcoming, low-stigma entry point for individuals experiencing distress or crisis. The centre delivers short- to medium-term episodes of care, connecting people to ongoing support through service navigation and collaborative care planning.
By adopting the Open Dialogue (OD) framework, Medicare Mental Health Centre Canterbury emphasizes:
- Relational, Person-Centred Care: Creating a safe, inclusive environment that reduces stigma and fosters meaningful connections between individuals, their networks, and care providers.
- Empowering the people we support: Ensuring the voices of the people we support are central to all decisions about their care, promoting agency and collaboration.
- Strengthening Networks: Engaging families, friends, GPs, and community services to build sustainable support systems.
Our service is preparing to move into a larger, purpose‑built centre and will soon operate seven days a week. As we grow, we’re seeking team members who can offer flexibility, including weekend and afternoon shifts, to help us provide consistent, high‑quality care.
About the role
We are seeking an organised and solution-focused Operations Coordinator for a fixed term, fulltime (38 hours per week) opportunity in the Canterbury area. You will be responsible for the day-to-day coordination of the Canterbury Medicare Mental Health Centre, ensuring a safe and efficient environment. You will work under general direction of the Centre Manager, and provide general supervision to the Administrative Assistant.
Key responsibilities
Coordinate daily operations of the practice to ensure smooth and efficient processes, including:
- Meeting and event coordination
- Facility maintenance and adherence to work health and safety standards
- Budgeting, billing and financial planning support to the Centre Manager
- Stationary orders and IT equipment
- Onboarding support of new employees
- Maintaining accuracy in client database and timely data entry
- Support administrative duties where required (i.e. addressing enquiries and concerns, greet and assist walk ins, and coordinate and schedule appointments.
- Provide general instruction, supervision and support to the Administrative Assistant.
Your Benefits
- Transform Lives: Play a vital role in empowering individuals, helping them achieve their goals and improve their quality of life.
- Competitive Salary Packaging: Maximize your take-home pay by salary packaging up to $15,900.
- Fitness Passport: Take advantage of our discounted workplace health and fitness program, offering you and your family access to a wide range of gyms, pools, and fitness centers at a fraction of the regular cost. For 50% less than a typical gym membership, enjoy unlimited visits and stay motivated to maintain your health and well-being.
- Leave Perks: Enjoy leave perks including birthday leave, study leave, and an extra annual picnic day leave!
What you’ll bring
- Relevant tertiary qualifications in administration, or Cert IV in administration and substantial years of relevant experience or equivalent level of expertise attained through previous appointments, service and study.
- High level of organisation skills with demonstrated ability to prioritise, manage multiple complex tasks concurrently, work under pressure and meet deadlines.
- Excellent interpersonal and communication skills with the ability to communicative effectively and work collaboratively with internal and external stakeholders to achieve effective outcomes.
- Highly developed IT competence with Microsoft programs, client management systems, and the ability to adapt to new systems as they are introduced.
- Demonstrated leadership experience with the ability to support and supervise.
Additional Details
One Door Mental Health requires all staff to have a current Working with Children's Check, NDIS Worker Screening clearance, and appropriate COVID-19 Vaccination. One Door Mental Health is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. We strongly encourage applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.
Interested to Apply?
To apply visit Mind Careers or One Door Careers - reference number 499582. Online applications must be submitted by 11pm Sunday 31st May 2026. Please contact the person below for more information.
Rafia Marsh Project Manager – Medicare Mental Health Centre
Rafia.Marsh@onedoor.org.au
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@onedoor.org.au or via hr@mindaustralia.org.au
Position Description
