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Practice Development Advisor - MMHC & Locals Lead

  • 498565
  • Victoria
  • Practice, Quality & Research
  • Full time
  • Closing at: Nov 9 2025 - 23:55 AEDT
  • Closing on: Nov 9 2025
  • Drive high quality mental health services in a national role
  • Full time | Permanent role
  • Burnley Location | Hybrid Working

 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

 

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. Mind has been supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives for more than 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

 

About the role

The Practice Development Advisor will provide expert advice and leadership in implementing practice standards, driving knowledge transfer, and fostering continuous quality improvement across our organisation. This national role will focus on guiding and supporting operational teams in achieving best practice standards and ensuring compliance with policies and procedures.

This role specifically would include provide practice expertise and support to the Medicare Mental Health centres as well as the Mental Health and Wellbeing-Locals.

We are seeking a skilled and experienced Practice Development Advisor for a permanent full-time opportunity in the Burnley area. In this role, you will provide expert expert advice to guide and support the operational teams in the implementation of practice standards, compliance with policies and procedures, and knowledge transfer models and methods which are embedded into service delivery.

 

Key responsibilities

  • Develop skills and knowledge to provide specialist practice and quality support to staff within allocated service stream.
  • Build strong relationships with operational leaders across Mind to ensure developmental work is collaborative
  • Develop, deliver and evaluate a range of practice development projects and activities across the organisation that support best practice.
  • Demonstrate a commitment to Mind’s Quality Framework and the development of strategies to ensure that a culture of innovation and improvement is embedded in systems and processes.
  • In all work undertaken, ensure the voice of Lived Experience and Lived Expertise is elevated.

 

What you’ll bring

  • Tertiary qualifications (minimum Certificate IV) in Mental Health, AOD, Health, Social Policy, Social Science or other health-related field are required. Post-graduate tertiary qualifications in a relevant field are desirable.
  • Comprehensive knowledge of safety and quality principles and systems in a health care setting
  • Demonstrated ability to support managers and staff to monitor, evaluate and improve services through an effective organisational practice governance approach and provision of tools, methods and resources relevant to the mental health sector.
  • Demonstrated success in supporting the design, management, implementation and evaluation of practice improvement projects or change management programs.

 

Benefits

  • Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
  • Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
  • Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
  • Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.

 

Interested?

To apply visit Mind Careers - reference number 498565. Online applications must be submitted by Sunday 9 November 2025. Please contact the person below for more information.

 

Ashleigh Halsey - Manager Practice Development

Ashleigh.Halsey@mindaustralia.org.au

 

Sandra Natale – Senior Manager Quality and Practice

Sandra.Natale@mindaustralia.org.au

 

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

 

Position Description

Download File PD Practice Development Advisor - MMHC Locals Lead (Q,P&L) 20251024.pdf

 

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check and NDIS Workers Screening Check.

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