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Team Leader (Internal Applicants Only)

  • 500477
  • Gladstone
  • Queensland
  • Internal Vacancy
  • Mental Health
  • Fixed term full time
  • Closing at: Sep 17 2026 - 23:55 AEST
  • Closing on: Sep 17 2026
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  • Lead and inspire a team to support people facing mental health challenges with recovery-orientated care to achieve wellbeing goals and independent living
  • Internal Opportunity | Fixed-term, full-time until 31 December 2027
  • SCHADS Level 6 role
  • Service: Step-Up Step-Down residential service, Gladstone

 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

 

About the role

We are looking for a Team Leader to join the Adult Step-Up Step-Down (ASUSD) residential service in Gladstone. In this fixed-term, full-time role, you will provide practice leadership and day-to-day operational oversight, supporting a dedicated team to deliver high-quality, recovery-oriented services to people living with psychosocial disability.

 

You will coach and mentor staff, provide practice supervision, model effective person-centred practice and work closely with clinical and community partners to support people to achieve their recovery goals.

 

Key responsibilities

  • Lead, coach, and support a dedicated team to deliver high-quality, recovery-oriented support aligned with Mind’s Model of Recovery Oriented Practice.
  • Provide practice supervision, mentoring and coaching to staff, modelling person-centred, trauma-informed and evidence-informed practice.
  • Provide direct support to clients, families and carers, supporting recovery goals, independent living skills and transition to the community.
  • Oversee day-to-day service operations, including rostering, handovers, documentation, incidents, risk management, quality and compliance requirements
  • Facilitate group programs that promote life skills, wellbeing, and social connection, using co-production and recovery principles.
  • Work collaboratively with clinical partners, community services and other stakeholders to support coordinated responses and positive outcomes for clients.

 

What you’ll bring

  • Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, or other health-related field.
  • Demonstrated experience supporting people experiencing mental health challenges and complex needs, with knowledge of recovery-oriented, trauma-informed and family-inclusive practice.
  • Proven leadership experience, with the ability to coach, mentor and develop staff and provide effective practice supervision.
  • Current First Aid and CPR certification.
  • Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

 

Interested?

Please find below the position description for your review.

Download File PD Team Leader (ASUSD) 20240204.pdf

 

Online applications must be submitted by 11pm Thursday 17 September 2065. Please contact the person below if you require more information.

 

Alysia Smith - Service Manager - Gladstone Step Up Step Down

Alysia.Smith@mindaustralia.org.au

                            

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email hr@mindaustralia.org.au

 

Please note this role is open for Mind Australia employees only so do not share this information with external parties.

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