Join our Team
Operations Coordinator
- Deliver professional operational and administrative support to ensure the smooth day-to-day functioning of the Cairns Medicare Mental Health Centre
- Permanent, part-time role (3 days per week)
- Base Salary from $92,279 (pro-rata) + Super & Benefits
- Cairns Location
Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.
Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.
About the role
We are seeking an experienced and proactive Operations Coordinator to join the Cairns Medicare Mental Health Centre.
Reporting to the Centre Manager, you will coordinate the day-to-day operations of the Centre, ensuring a safe, efficient and well-organised environment. You will provide supervision to the Administration Support Officer and support the smooth functioning of the service.
As a key operational point of contact, you will oversee daily administrative and operational activities, ensuring effective processes and staff support, and contributing to a safe, welcoming and high-quality service environment for clients and the multidisciplinary team.
Key responsibilities
- Coordinate daily operations including meetings, WHS compliance, facilities, onboarding, IT systems and office administration
- Supervise and support the Administration Support Officer to ensure effective service delivery
- Manage finance processes including invoicing, debtor management, reconciliations and reporting
- Oversee data systems, reporting requirements, and timely submission of internal and external reports
- Support service improvement activities, performance monitoring, and operational planning with the Centre Manager
- Maintain facilities, fleet and office systems to ensure safe and efficient operations
- Contribute to a safe, inclusive and welcoming environment for clients, carers, staff and stakeholders
What you’ll bring
- Certificate IV in Business Administration and/or equivalent experience in a similar industry.
- Demonstrated experience in administrative coordination, reception, data entry and customer service.
- Experience in community services, mental health, healthcare or government sectors is highly regarded
- Experience supervising or supporting staff in an operational or administrative environment.
- Strong organisational, time management and interpersonal skills with the ability to manage competing priorities and engage effectively with stakeholders
- Proficiency in Microsoft Office suite and ability to work with systems and data accurately.
Benefits
- Generous not-for-profit salary packaging - up to $15,899 p.a.
- Employee Assistance Program (EAP) - support for you and your immediate family.
- Workplace Banking Portal - access to a variety of banking and lifestyle benefits through our CommBank program.
- Fitness Passport - access to a wide range of fitness facilities for you and your family.
Interested?
To apply visit Mind Careers - reference number 500020. Online applications must be submitted by 11pm Thursday 23 July 2025. We encourage you to apply as soon as possible, as the advertisement may close early if a suitable candidate is identified.
For more information, please contact:
Rafia Marsh – Centre Manager
Position Description
PD Operations Coordinator (CMMHC) 20260630.pdf
Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email hr@mindaustralia.org.au
