Join our Team

• Champion the voice of lived experience whilst providing leadership and support to a dedicated team of Peer Workers & operational support
• Fixed term role until 30 June 2027 | Full time 38 hours/week
• Greater Shepparton Location  

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. 

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery. 

About the role
We are seeking a Team Leader (Lived Expertise) in the Greater Shepparton region who is passionate about championing the voice of lived experience, advocating for human rights and providing an alternative to traditional mental health responses through the practice of mutuality. You will lead a dedicated team of Peer Workers providing compassionate support to people experiencing psychological distress, with delegated authority to make day-to-day decisions to ensure the operational needs of the service are met. In this role, you will oversee service requirements and work closely with a range of stakeholders, both internally and within the community. 

About the innovative service

• Distress Support Service (DSS) is a community-based, early intervention program designed to provide immediate, compassionate support to people experiencing psychological distress.
• The service is part of a national trial under the National Mental Health and Suicide Prevention Agreement, with a focus on co-design, lived experience leadership, and community engagement.
• In Greater Shepparton, DSS  has been tailored to local needs and is delivered entirely by workers with lived experience.
• Working in partnership with Primary Care Connect, the DSS  service will be offered through community engagement points and a short-term support team, which provides 2–3 weeks of assistance, connection, and referrals based on individual needs.

Key responsibilities

• Working collaboratively and relationally to lead a dedicated multidisciplinary team in line with organisational Lived Experience Frameworks, quality processes & policies, agreed priorities and strategies to ensure delivery of high-quality, recovery-oriented services to people accessing the program and ensure required targets are met.
• Working with people who have lived and living experience of psychological distress, both carers and service users, as well as working with a diverse range of community members and diverse stakeholders in the region.
• Demonstrate knowledge and abilities gained from both an individual’s lived/living experiences, collective impacts and Lived Expertise, and be able to support the development of these approaches across the reach of Mind’s work.
• Provide supervision to team members, using the principles and values of Intentional Peer Support, and provide de-briefing opportunities to people working in Community Engagement Points.

What you’ll bring

• Completion of or willingness to undertake Intentional Peer Support Core and/ or Advanced Training.
• Tertiary qualifications in Mental Health, Peer Work, Alcohol and Other Drugs (AOD) or other health related field as designated by Mind are also desirable but not required.
• Experience leading teams, preferably in an outreach capacity.
• Experience in Community Services, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is required.
• Ability to lead and develop a team through training, supervision and reflective practice to achieve best quality service outcomes and maintain practice fidelity.
• Relevant Lived Experience trainings including Alt2su, Consumers leading in governance, Consumer/Carer perspective supervision, ECPR, Open dialogue etc. 

Benefits

• Generous not-for-profit salary packaging - up to $15,899 p.a.
• Employee Assistance Program (EAP) - support for you and your immediate family.
• Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
• Fitness Passport - access to a wide range of fitness facilities for you and your family.

Interested?

To apply visit Mind Careers - reference number 500041. Online applications must be submitted by 11pm Thursday 23 July 2026. Please contact the person below for more information. 

Tarsha Lee, Service Manager
Tarsha.Lee@mindaustralia.org.au                      

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au 

 PD Team Leader (Lived Expertise, DSS ) 20250708.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening.