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Team Leader (Lived Expertise) (Internal Applicants Only)

  • 499019
  • Melton
  • Lived Experience
  • Mental Health
  • Service Management & Leadership
  • Full time
  • Closing at: Feb 6 2026 - 23:55 AEDT
  • Closing on: Feb 6 2026
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  • Opportunity to lead and support the delivery of high-quality, recovery-focused care
  • Utilise your own living / lived experience to deliver high-quality recovery-oriented services to all service-users
  • Full Time, Permanent role | Melton Location

Please note this role is open for Mind Australia employees only so do not share this information with external parties.

 

About the role

The Mental Health and Wellbeing Local services act as a front door to the mental health service system and provides a continuum of care and support including clinical interventions, wellbeing supports, and therapeutic support through an integrated mental health and alcohol and other drug framework approach.

We are seeking a self-motivated and approachable Team Leader (Lived Expertise) for a Full Time, Permanent opportunity (38 hours per week) position championing the voice of lived experience, advocating for human rights and providing an alternative to traditional mental health responses through the practice of connection and mutuality, based in the Melton area.

You will work with the team and support them to understand how to integrate their lived experience into their work, supporting service users by identifying how they would like to move towards what is possible in their lives and focusing on relational care.

 

Key responsibilities

  • Utilise your lived expertise to promote an inclusive, affirming and destigmatising culture that values lived experience and the active inclusion of service users, carers, supporters and families in the work we do.
  • Work in a way that is informed by Mind’s Lived Experience Strategy, Peer Work Framework and Model of Peer Work to guide your work.
  • Support the development of a consistent narrative on the value of Lived Experience to the service across quality, values and service outcomes.
  • Lead delivery of services to people as defined in the Locals Service Model.
  • Support, coach and mentor staff to think deeply, develop creative solutions and remain motivated in meeting people’s needs and preferences.
  • Provide practice supervision/line management to staff who are providing direct support to service users.
  • Positively influence and contribute to a service and team culture that focuses on relational practice, meeting people where they are at.

 

What you’ll bring

  • Completion of Intentional Peer Support Core and/or Advanced training is required.
  • Tertiary qualifications in Mental Health, Peer Work, Alcohol and Other Drugs (AOD) or other health related field as designated by Mind are also desirable but not required.
  • Experience as a peer worker or holding a designated lived experience role.
  • Proven experience in leadership and capability to coach, mentor and develop a team to achieve the provision of service that best supports the needs of the community.
  • Experience in Community Services, AOD, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is required.

 

Interested?

To apply visit Mind Careers - reference number 499019. Online applications must be submitted by 11pm Friday 6 February. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Nahisha Williams Wynn – Service Operations Manager
Nahisha.Williamswynn@mindaustralia.org.au

 

Position Description

Download File PD Team Leader (Lived Expertise) - 20260130.pdf

 

Please note this role is open for Mind Australia employees only so do not share this information with external parties.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at hr@mindaustralia.org.au

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check.

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